Privacy Policy (GDPR)

Last updated: May 2026

1. Data Controller

FJORTA B.V., Nieuw-Amsterdamsestraat 40, 7814VA Emmen, Netherlands (CoC 98925997) | info@fjorta.com

2. Data We Collect

• Contact details: name, email address, phone number, delivery address
• Order data: products, price, payment method, billing address
• Technical data: IP address, browser type, page visits (via cookies)

3. Purposes & Legal Bases

• Order fulfilment and delivery — Art. 6(1)(b) GDPR (contract performance)
• Legal obligations, e.g. tax records 7 years — Art. 6(1)(c) GDPR
• Fraud prevention and site security — Art. 6(1)(f) GDPR (legitimate interest)
• Marketing communications — Art. 6(1)(a) GDPR (consent)

4. Third Parties

• Payment provider (e.g. Mollie) — payment processing
• Shipping carrier (e.g. DHL, DPD) — order delivery
• Shopify Inc. — e-commerce platform hosting our store

All third parties are bound by GDPR-compliant data processing agreements.

5. Retention Periods

• Customer data: duration of relationship + 1 year after closure
• Order records & invoices: 7 years (tax obligation)
• Warranty records: 5 years from purchase date

6. Your Rights

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure / right to be forgotten (Art. 17 GDPR)
• Right to object (Art. 21 GDPR)
• Right to data portability (Art. 20 GDPR)

To exercise these rights, contact info@fjorta.com. You also have the right to lodge a complaint with your national data protection authority.

7. Cookies

We use strictly necessary cookies (cart, session management) and anonymised analytics cookies. Marketing cookies require your explicit consent via the cookie banner on our website.